Voice Mail
Get Your Messages by Phone, Email, or Web
Never miss a message with our Voice Mail services. When you're not available, calls will be forwarded to your own personal voice mailbox.
When you have new voice mail, you'll be alerted by a stutter tone when you pick up your telephone receiver. Once you retrieve your new messages this tone will return to normal. You may also be notified by a visible message waiting indicator on your phone or by an email notification.
Retrieving your messages is easy. Dial your Voice Mail access code and select the retrieval option presented to you. You can change your greeting and customize other features from within the voice mail management menu.
Accessing Voice Mail:
From Your Broadband Phone:
| From Any Phone:
|
Email Notifications
An email notification is sent to you when a new voice mail message is left in your mailbox. Included in the email as an attachment is an audio clip file containing the message. The format of the audio file is a "wav" file which can be played in most media players on Windows or Mac.
Basic Operations
Enter your voice mailbox using any of the access methods described above. Follow the prompts to change your mailbox settings. Common operations are listed below:
| Record your name | Enter your voice mailbox. Press 0. Press 1. Follow the prompts to record your name. |
| Record your greeting | Enter your voice mailbox. Press 0. Press 1. Follow the prompts to record your greeting. |
| Change your password | Enter your voice mailbox. Press 0. Press 5. Follow the prompts to change your password. |
| Record and activate a temporary greeting | Enter your voice mailbox. Press 0. Press 4. Follow the prompts to record your temporary greeting. |
| De-activate a temporary greeting | Enter your voice mailbox. Press 0. Press 4. Press 2. |
Visual Voice Mail
Browse and listen to your voice mail online with Visual Voice Mail.