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Call Waiting

Never Miss an Important Call

Call Waiting alerts you to incoming calls while you're already on a phone call. This feature places your first call on hold while you answer the second incoming call.

How to Switch Between Calls

While you are on the phone, a beep tone alerts you of another incoming call. If you have Caller ID, the second phone number will display on your Caller ID device. To accept the call, press the flash button or switch hook on your phone. The first call will be place on hold while you answer the second call. Pressing the flash button or switch hook on your phone again will return you to the first call. Unanswered calls will forward to your voicemail.

Manage Call Waiting:
To Disable Call Waiting:
  • Pick up the receiver
  • Listen for the dial tone and press *57
To Reactivate Call Waiting:
  • Pick up the receiver
  • Listen for the dial tone and press *56
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FREE MONTH OFFER ON RESIDENTIAL AND BUSINESS SERVICE PLANS. FIRST MONTH SERVICE FEE WAIVED BUT ALL OTHER CHARGES APPLY. ZingoTel 911 service operates differently than traditional 911. See 911 details. Rates exclude: broadband service, activation, regulatory recovery fee, 911 fees & cost recovery, premium services, premium equipment, disconnection, taxes, & shipping. Additional calling charges may apply on Basic Plans. International calls billed on per minute rate. Visa, MasterCard or American Express card & high-speed Internet required. Satellite TV, alarms and other dial up modem systems may not be compatible with Zingo Telecom service. See User Agreement for more details.